Shipping + Handling
All orders are shipped with tracking.
Made to Order: 5 to 10 business days
Pre-made: 3-5 business days
Packages are shipped out on Friday's (EST)
Canada: 1-2 weeks
United States: 1-3 weeks
International orders: 1-4 weeks*
*during holidays packages may take longer than usual to arrive.
***Buyers are responsible for any customs/import taxes or duties that may apply. We are not responsible for delays due to customs.
Free Canadian and US shipping when you spend over $150. Flat rate is $10.
International Orders to the below Countries: Flat rate is $15. Includes tracking and insurance.
Australia, Austria, Belgium, Brazil, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom
Choose local pickup when ordering! We will send you an email from firstname.lastname@example.org to confirm your order and make arrangements. We are located in Downtown Toronto, Canada.
Returns + Exchange
We gladly accept returns and exchanges for handbags within 14 days of delivery, unworn and unused. Please contact us to proceed. The exchange or refund will be given once the bag is received and inspected to be in original condition. If the product is not returned in original condition, the buyer is responsible for any loss in value.
The following items cannot be returned or exchanged
- Small leather goods(wallets and small accessories)
- Custom orders.
- Sale Items: Anything labeled as on sale at purchase cannot be returned or exchanged.
Shipping fees are non-refundable and buyers are responsible for return shipping costs. You may return the bag in person if you are located in Toronto, Canada. For orders outside Canada please indicate return delivery on the package.
Lost in transit: All packages are delivered with tracking. They are out of our hands after shipment and we are not held responsible for any packages lost in transit.
Questions about your order?
Contact me if you have any questions with your order.